Qualified AMHP, Head of Operations & Clinical Governance, £55-65k plus EXCELLENT benefits
Location: West Bromwich
Our client is passionate about improving emotional health and transforming lives, ensuring that everyone has access to the emotional well-being support they need to lead a healthy and rewarding life.
They uphold values of Integrity, Inclusion, Initiative, Innovation, and Independence. At the forefront are their service users and people, providing a great place to work. They are also Gold standard accredited with Investors in People, demonstrating their commitment to professional development and engagement.
The Role
It is essential that candidates are fully qualified Advanced Mental Health Professionals (AMHP), as this is non-negotiable. The qualified AMHP will provide leadership and operational management within core areas of responsibility (care home, counselling, and mental health services), working closely with managers to build a high-performance culture. The role involves ensuring that staff are trained, accredited, and fit to practice. A strong focus on quality, continuous improvement, safety, and effectiveness through the application of evidence-based practices, new ways of working, and best practices is key.
Please note that this role requires a satisfactory DBS check.
What's on Offer
- £55-65k
- Monday to Friday, 37.5 hours per week
- Hybrid working – office location in West Bromwich
- 35 days holiday PLUS your birthday off!
- Enhanced company pension contribution (5%)
- Wellbeing hour every week to focus on health and happiness
- Length of service holidays (up to 3 extra days)
- 5 volunteering days per year to support a cause of your choice
- Free on-site car parking
- Free suicide awareness & mental health first aid qualification
- Paid on the 19th of each month for the full month
Key Tasks:
Management & Leadership
- Work with the senior leadership team and board of trustees on strategy development and business plans
- Support and develop line managers, motivating them to reach their full potential
- Engage in all aspects of people management including appraisals, disciplinaries, grievances, appeals, absence management, and performance management with HR support
- Attend board and committee meetings, preparing necessary reports and analysis
- Maintain up-to-date knowledge of mental health policy and reflect changes as necessary
- Contribute to governance strategy development
- Embed the clinical framework, define quality standards for services, and support operations to deliver safe, effective, and well-led health and wellbeing services
- Set the annual clinical governance schedule and lead relevant workstreams
Quality & Performance Management
- Act as the CQC nominated individual and designated Safeguarding Officer
- Oversee safeguarding processes and audits, including supervision/training as needed
- Ensure compliance with legal, contractual, and regulatory obligations, including CQC and BACP requirements
- Negotiate service level agreements, monitor and evaluate performance, and report to commissioners/funders and other stakeholders
- Develop and review clinical policies and procedures in line with best practices
Governance & Risk
- Promote a culture of responsibility in governance and risk management
- Collaborate with operational managers to implement change programmes for clinical care improvement
- Delegate and review work plans as appropriate
- Lead the development and implementation of systems and controls for clinical governance and quality assurance
- Prepare quality and audit reports with independent analysis
- Contribute to the development and review of standard operating procedures, ensuring clinical policies and pathways are embedded in practice
General
- Build strong relationships with stakeholders including staff, service users, commissioners, funders, and partners
- Support fundraising by completing applications requiring clinical/operational knowledge
- Assist departments with annual budgets and monitor expenditure in line with budgets
- Provide out-of-hours ‘on call' support as part of a rota for key services
Experience, Qualifications & Training Requirements
- Fully qualified AMHP
- Full UK driving licence and access to own vehicle
Personal Skills & Competencies
- Strong leadership background with experience creating a high-performance culture
- Excellent communication and relationship-building skills with the ability to influence others
- High resilience, able to recover from setbacks and find creative solutions
- Commitment to continuous professional development
Please note that our client cannot provide visa sponsorship for those without the right to work in the UK. They are a disability confident employer and can provide reasonable adjustments during the application process if needed.