Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Health Check Coordinator in Basingstoke.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: Requirement to travel around the Hampshire area.
Contract Offered: Full-time, Permanent
Working Hours / Shifts: 40 hours per week. Monday to Friday from 08.40 to 17.20. Some flexibility may be required, including evenings and weekends.
What does the Health Check Coordinator role involve?
This role is responsible for representing Randox Health as the first point of contact for customers attending Health Check appointments at community locations. This is a varied role that may also include the following responsibilities:
- Providing continuity of Care by coordinating appointments at local community events within Doncaster.
- Perform duties in an efficient, professional, and courteous manner, including but not limited to welcoming clients, checking them in for appointments, providing information during appointment, blood sample collection and providing additional lifestyle support and advice.
- Liaise and follow-up with Professional Partners, Randox employees and line manager as required.
- The operation of the company booking system to update any cancelled appointments, modify client appointments.
- Ensure that all relevant documents for each client are uploaded into the H Drive (consent forms).
- Ensure that any feedback suggestions for improvement are passed through the Management team.
- The management of stock and storage facilities within the clinic for these appointments.
- Completion of an end of day report for management to review.
- Adherence to company health and safety procedures and maintaining a safe working environment.
- To assist with customer queries on any health check related issues.
- Adhere to your Continuing Professional Development Plan.
- Adhere to client confidentiality requirements at all times.
- To attend Health check events where applicable as a company representative.
Full on the job training will be provided on our processes.
Who can apply?
Essential criteria:
- A clean, valid, UK Driving Licence.
- Clear communication and the ability to maintain professional composure at all times.
- Excellent verbal and written communication skills.
- Proficient level of IT literacy.
- Flexibility with working hours.
Desirable:
- Literacy in another language.
- The ability to input and record data accurately and efficiently.
- Experience in private / healthcare sector.
- Regulatory compliance experience.
This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
About Randox Health:
For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, currently located in London, Liverpool, and Northern Ireland, with ambitious plans to roll out a number of new clinics in the coming months and years. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.
In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service is trusted and used by a variety of private companies, individuals, and by the sports industry, and in the UK Government's National COVID-19 Testing Programme.