As our next Regional Operations Manager - Middle East & North Africa (MENA), you'll be instrumental in ensuring that the region's third-party distributor works within AML's strategic and operational guidelines and is best enabled to achieve market success in the MENA region. You will manage all operational aspects of AML's relationship with the regional distributor, by acting as the link between the distributor and the various AML HQs functions. This role promotes and ensures the flow of commercial expectations and information between the two parties.
To excel in this role, you'll need to be highly organised, have high attention to detail, and have strong communication skills. Working with a team of professionals, you'll be responsible for covering all aspects of the distributor relationship, including business planning, target setting, marketing, sales operations, aftersales, dealer development, and performance management. You'll also need to liaise with key AML HQ colleagues up to Executive Board Members in order to establish the commercial priorities and targets for the MENA region.
You're not the type to shy away from a challenge. You'll be working autonomously and getting invaluable exposure and experience in the luxury goods market. In this role, you'll be given the chance to develop your skills and expertise while managing a broad and ever-developing remit in a fast-paced environment.
As a Regional Operations Manager - Middle East & North Africa (MENA) no two days will be the same, you will relish the dynamism of the role and be motivated by the challenge it presents.
The Key Requirements:
- Understanding of regional and/or distributor operations and regional/dealer relationships
- Proficiency with business data and performance metrics
- Understanding of the luxury market
- Experience working with diverse cultures
- Experience of Customer Relationship Management (CRM) techniques and best practices
- Commercial degree preferable, or equivalent rounded commercial knowledge
At Aston Martin, we take pride in our commitment to excellence and quality. We believe in the unity of our team and are known for our iconic products that showcase luxury and performance.
Our mission is to provide joy and excitement by offering people the experience of a lifetime through our high-performance sports cars. Our goal is to continue growing, aiming to maintain our position as the number 1 luxury brand while also meeting our racing green sustainability targets.
Joining Aston Martin means becoming part of a business dedicated to working towards success. Your future within this role holds the opportunity to launch your career in Aston Martin, assisting us in achieving our goals.
This is a chance for you to be part of a company built on prestige and British-made excellence. People stay with our business because of the ownership they feel over their work and the pride they take in being associated with an employer of choice like Aston Martin.
This role will be hybrid with your time split between our Gaydon office and homeworking with the opportunity to experience the MENA region through occasional market visits.
Belong at Aston Martin
We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
The post holder will be required to comply with all policies and procedures issued by and on behalf of Aston Martin Lagonda ltd