Account Manager – Health and Beauty
OA is on the lookout for an Account Manager to join our client's dynamic team.
This opportunity involves joining UK & Ireland's top visual communications specialist, offering cutting-edge multi-channel marketing services to brands and retailers.
As an Account Manager, you'll focus on Health & Beauty accounts, managing projects from start to finish to ensure customer satisfaction. You'll work on various marketing campaigns, including POS activations, and support the Group Account Director.
We're looking for proactive candidates with experience in dealing with brands and retailers, and a solid understanding of print and production processes. You'll be in charge of managing project timelines and costs, meeting SLAs and KPIs, and collaborating with a talented, friendly team.
Location: The office is currently in Waltham Abbey; however, it is relocating to Bishops Stortford at the end of the year.
Hours: Monday–Friday, 9am-5:30pm (40 hours per week), though these may be negotiable. Onsite for 4 days a week during the probation period, and then 3 days onsite following a successful 3-month probation period.
Salary: £35,000-38,000 – depending on experience.
Account Manager - Benefits:
- 25 Days Holidays + Bank Holidays
- Pension
- Employee Assistance Scheme
- Employee Discount Programme
Account Manager – Objectives:
- Manage projects from start to finish, ensuring detailed attention and alignment with client and company needs; take briefs, process projects smoothly, and continuously improve processes for client and business benefit.
- Maintain a positive attitude, manage client expectations, deliver exceptional service, and build strong relationships with internal teams to ensure cohesive client service.
- Proactively resolve issues, seek guidance from the Group Account Director as needed, and identify and drive growth opportunities within client accounts.
Account Manager - Key Responsibilities:
- Fully manage projects from briefing to delivery, attending client briefings, creating critical paths, and ensuring timely execution within budget while maintaining commercial governance and providing timely client POs.
- Keep WIP, commercial data, and client information up-to-date; suggest process improvements and cost savings to the Group Account Director, and enhance store marketing campaign implementation.
- Collaborate with the Group Account Director on client and business reporting and forecasting, proactively offering advice and support during briefings.
Account Manager - Skills and Experience:
- Interest in the Health & Beauty industry – essential
- POS experience with a strong understanding of print and production processes – essential
- Client facing experience – essential
- Ability to manage multiple projects simultaneously.
- High accuracy and attention to detail.
- Effective communication skills.
- Ability to work onsite with clients.
- Willing to embrace change and seek improvements.
- Proficient in MS Word, PowerPoint, and Excel.
If you're interested in the position and have experience in 3D POS and print processes, along with client-facing skills and excellent attention to detail, please apply online with your CV.
BARNPERM
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
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