Are you a detail-oriented professional with a passion for the food manufacturing industry? If so, we want to hear from you.
We are seeking a dedicated Technical Administrator to join a friendly team. This role offers flexibility with core working hours and an opportunity to contribute to a dynamic and supportive environment.
Key Responsibilities:
- Customer Interaction: Respond to customer requests accurately and professionally, from individual queries to completing technical information for larger food manufacturing and retail clients.
- Specification Management: Manage internal and customer-facing product specifications, including generating new specifications and updating existing ones as required.
- Documentation Management: Maintain, update, and organize all technical documentation related to food manufacturing processes, ensuring compliance with industry standards and regulations.
- Customer Complaints: Handle customer complaints, monitor them to identify issues and trends, and ensure timely resolution.
- Record Keeping: Manage and maintain accurate records of quality control reports, production data, and other relevant documentation.
- Audit Assistance: Support the preparation for and during internal and external audits, ensuring all required documents are readily available and compliant.
- Interdepartmental Collaboration: Work with various departments, including production, quality assurance, and management, to ensure smooth information flow and timely documentation updates.
- Continual Improvement: Identify areas for process improvement related to documentation, record-keeping, and administrative tasks.
Requirements:
- Excellent organizational and documentation management skills.
- Strong attention to detail and accuracy in handling technical information.
- Proficient in Microsoft systems (including Excel); experience with online retailer specification systems is a plus.
- Proven experience in administrative roles within the food manufacturing industry preferred.
- Understanding of food safety standards and regulations; knowledge of BRCGS is beneficial.
- Knowledge/background in FMCG.
- Strong time-management skills to handle multiple requests efficiently and accurately.
- Ability to work autonomously for part of the week.
Benefits:
- Competitive hourly rate.
- 32 hours per week.
- Employee discount.
- On-site parking.
- Employee recognition scheme with cash awards.
- 21 annual leave days per year + Bank Holidays (Pro Rota).
- A relaxed, friendly, and welcoming work environment within an Area of Outstanding Natural Beauty (AONB).
- Staff bonus scheme.
If you are a motivated individual with a passion for administrative tasks, please apply today for this exciting opportunity.