Care Coordinator
Location: Wandsworth
Salary:£25,000-£27,000
Full Time - Permanent
* Please note: Sponsorship is not available
The Recruitment Crowd are currently looking for an experienced Care Coordinator to work closely together with a small friendly office team and team of carers in Wandsworth.
The role includes:
- Coordinating carers' and customers' schedules.
- Responding to existing customers and carers.
- Handling new potential customer enquiries and matching these to carers' availabilities.
- Recruitment and interviewing of new carers.
- Carrying out carer supervisions/appraisals and administrative tasks.
- Ensuring compliance/ policies and procedures.
The ideal candidate will be:
- caring, and committed to excellent care
- honest and transparent
- reliable
- respect others
- work together
- committed to learning and developing
In addition, we are seeking candidates with the following capabilities:
- Care coordinating experience.
- Excellent telephone manner.
- Good communication skills, both oral and written.
- Ability to engage quickly, effectively and in a friendly, professional manner with anyone.
- Computer literate - ability to use Access People Planner and Access Care Planning (respectively our rostering and electronic care management systems), as well as being confident using all Microsoft Office 365 software.
- Highly accurate, with excellent attention to detail.
- Well-organised, and a good time manager, able to prioritise tasks effectively.
- Real-time problem-solving skills, intelligent and comfortable with working under time pressure.
- Good office administration/filing; enthusiastic and happy to "muck-in" with all office tasks and activities.
- Live within the London Borough of Wandsworth, or close by.
The salary will be based on experience/capability, in the range £25,000-£27,000 per annum.
Office hours are 9:00am to 5:00pm Monday to Friday, plus on call on a rotational basis with other members of the office team; for each week of on call undertaken there is an additional half a day holiday entitlement.
This is your chance to be part of an established company where your contributions directly impact the lives of others. If you're ready to step into a challenging and rewarding role, apply today! We would love to hear from you!