Our client, within the legal industry is seeking a Receptionist to join their busy team. You will be the face of the organisation, providing a warm, welcoming first impression of the highest standard when clients enter the building.
Duties will include:
- Answer all external calls in a confident and courteous manner.
- Look after clients in reception area, notifying colleagues of their arrival and showing them into the meeting rooms as required.
- Working with tact and discretion with clients on the telephone/face-to-face.
- Liaise with and respond to email and verbal requests/queries from all clients (internal and external) in a prompt and professional manner.
- Receive and sort mail and deliveries, scanning all incoming mail to the client management system and arranging deliveries via external couriers.
- Taking card payments from clients either in person or over the phone.
- Assist with preparation and organisation of legal documents, including filing, scanning, and photocopying.
- Overseeing all emails coming into the info@ mailbox and forwarding into the correct recipient.
- Handle confidential and sensitive information with integrity and discretion.
- Manage office supplies inventory and place orders as necessary.
- Provide support for special projects and tasks as assigned by management.
- Overseeing facilities within the office and reporting to the necessary departments.
- Distribution of files/deeds/wills from off-site storage premises.
- Provide general clerical and administrative support.
- Managing meeting room bookings using online system.
Suitable candidates should possess the following attributes and experience:
- Previous experience within a similar role, ideally within a legal setting or within a similar environment, such as a doctors surgery, accountants etc
- Be well presented with excellent communication skills.
- Proficient in Microsoft Office suite (Word, Excel, Outlook) and other office software.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in work.
- Ability to maintain professionalism and composure in high-pressure situations.
- Reliable and punctual with a positive attitude.
- Ability to work independently as well as part of a team.
- Must be able to learn and adapt quickly and are able to absorb information in a useful way.
- Take ownership of tasks with minimal supervision and follow through to completion.
In return our client offers a generous salary and enhanced benefits package.
- This role is based a short walk from the local train station.*