The OPRA Group has a great opportunity for an Administrator to join a fantastic team in the Fund and Corporate Services Division.
As the Administrator, you will be responsible for the accurate maintenance of Shareholder Registers for open-ended funds administered. You will be involved in unit dealing, responding to all client queries and requests and ensuring quality control, adherence to policies, procedures and SLAs and outperformance of operational deadlines and client service delivery.
This is a permanent - Hybrid role (3 days in the office and 2 from home - after training)
Role Duties:
- Respond to all investor/client queries and requests received via telephone, post, fax or email effectively and accurately while delivering exceptional client service.
- Timely and accurate capturing, execution and settlement of all investor subscription, redemption, stock transfer, conversion and switch transactions and any other fund activities as they arise.
- Ensure the accurate control, input and monitoring of all client dealing instructions in line with operational procedures.
- On-board new funds and other fund activity events as the need arises - fund/ share class launches and closures, mergers, conversion activity etc.
- Record Investor tax classification information.
- Ensure the take-on and establishment of new accounts occur in a timely manner and that they are completed within the prescribed AML, KYC and CDD procedures.
Administrator - Essential Skills & Experience Required:
- At least 1 year of funds industry experience directly working in fund operations/administration.
- IOC Qualified or working towards this qualification, or equivalent (Desirable).
- Ability to review and resolve complex issues working under challenging deadlines.
- Customer Service experience.
- Excellent planning and organisation skills with a flexible approach to work.
- Ability to work on own initiative.
- Effective verbal reasoning and numeric skills.
- Good keyboard skills including MS Excel and ability to learn systems used within the business
Administrator - Benefits Offered:
- They offer competitive benefits including a discretionary bonus, remote and flexible working models, enhanced leave options, health and financial benefits and a 'dress for your day' policy
- All this sits alongside their Shared Ownership (EIP) scheme, which makes every employee an owner of the business.
Are you interested in being an Administrator with us? If so, apply now and expect a call from one of our consultants to discuss the endless opportunities we can offer!