Change Manager
We have an exciting opportunity to join our existing Change team. We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time permanent, and in return, you will receive a competitive salary plus a range of benefits.
As an industry, financial advice needs to change the way advice is delivered to give better outcomes for clients. AFH is a rapidly growing wealth management and advice business. To achieve our ambition to be the first choice for clients, we need to redefine our approach to financial advice.
For us, it's all about our clients and working with our advisers to provide the very best service we can in a friendly and helpful way. Working with partners to building the next generation of financial advice services, which will provide modern digital solutions, to complement the human aspect of trusted advice, and enable clients to receive advice in a frictionless way, when and how they want it.
Your primary responsibility is to design and implement change across the group to achieve AFH's vision and strategic goals. As a key member of our business change team, you will work collaboratively across clients, advisers and colleagues to deliver our strategic change initiatives.
An accomplished business change function includes people and organisation, business processes, systems, and technology. Your experience in applying client centric / design thinking process for creative problem solving will be key.
Key Responsibilities as our Change Manager will include:
- Work across and build strong relationships with business stakeholders to shape and deliver a variety of change initiatives
- Work with our digital transformation team to enable client, adviser, and enterprise adoption
- Work with partner solution providers to ensure relevant change management and testing activities are included in their project plans for changes to the services they provide AFH
- Identify, segment and analyse critical stakeholders and groups to build an effective stakeholder engagement strategy and plan, including an approach for potential stakeholder resistance
- Inform and support communications through developing the vision and case for change, ensuring alignment with the project business case
- Establish and coordinate client and adviser feedback groups to validate change efficacy of design and stakeholder impacts. Ensure client and advisers impact analysis and assessment of change readiness is undertaken for allocated change initiatives
- Align changes to ways of working resulting from the project across different business areas and audience groups as required
- Identify and analyse business change risks and prepare risk mitigation tactics
- Manage benefits realisation through defining and measuring change metrics and monitoring progress, including readiness for go-live, lessons learnt post-go-live and completing a benefits realisation report at the project closure
- Ensure projects have an effective transition into Business As Usual
What we are looking for in our ideal Change Manager:
- Thorough knowledge of, and experience in, change management principles and methodology.
- Experience of implementing design thinking process for creative problem solving will be key
- Excellent communication skills and ability to build strong relationships
- A self-starter who is able to use their own initiative
- Exceptional ability to solve problems and think analytically
- Ability to influence others and achieve common goals
- Great organisational, project, and time management skills
- Proficiency in business management, statistics, analytics. Knowledge of models and forecasting.
Benefits of working for AFH Wealth Management:
- Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation
- Contributory pension scheme, and death-in-service benefit at 4 x your annual salary
- Competitive salary and annual discretionary bonus, following one year's service
- Health benefit scheme – including digital gym subscriptions, dental and optional treatments and alternative therapies
- Flexible working options and competitive holiday allowance, with annual buy and sell scheme options
- Loyalty bonus and additional holiday days, based on length of service
- Employee referral bonus scheme
- Social events
With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK's leading independent financial advisory firms.
If you or anyone that you know are interested in becoming a part of our growing community as our Change Manager, get in touch and click ‘APPLY' today or email us via . We look forward to hearing from you!