About us
Avencia Consulting are partnered with a leading specialty insurer and Fortune 500 company who are looking to recruit a Claims Admin Assistant in their Leeds office.
The opportunity
It's an exciting time to join this growing business. They have recently moved into brand-new, innovative offices in Leeds city centre, right next to the train station, and are looking for a Claims Administration Assistant to join their Claims Support team based in Leeds. The company offers hybrid working, with 4 days in the office and 1 day working from home, along with a competitive starting salary, a 5% annual bonus, and a comprehensive benefits package.
The Claims department aims to be a market leader in providing an efficient, cost-effective, and professional service to brokers and clients. They focus on being proactive and flexible in the management of claims while maintaining their integrity.
What you'll be doing
- Take ownership for various administration tasks including claims record keeping and manual claims processing tasks to support the claims adjusting functions
- Communicate with brokers and service providers (by telephone and email), to develop positive relationships and knowledge of their business, and to obtain information relating to claims queries
- Implement claims diary management and closure of claims (subject to team procedures)
- Maintain the Solicitors and Adjusters Database - recording 3rd party instructions on inhouse systems
- Prepare Claims Experiences and Bordereau compiling data from core systems
- Be able to extract and interpret claims information to ensure compliance with internal and external regulation and procedures
- Develop and refine reports to ensure that the team keep within the team's key performance indicators
- Assist the Claims Admin team in with any ad-hoc project work
- General administrative tasks and duties across the claims admin team
Skills & experience
- Previous insurance, financial services or legal experience is desirable
- Have strong written and spoken communication skills
- Be computer literate and familiar with Microsoft Office skills, including Word, Excel, PowerPoint and Outlook
- Have a real desire to study towards CII qualifications (fully company funded qualification)
- Have the ability to run reports from our in-house system
- Strong administrative skills
- Good organisational skills
Benefits
- A great starting salary plus 5% annual bonus & strong benefits package...
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
- There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!