SPANISH AND ITALIAN SPEAKING CUSTOMER SERVICE SPECIALIST
LANGUAGES
Fluent Spanish is essential as well as a good level of Italian and English
LOCATION
London (zone 2) - THIS ROLE IS FULL TIME HYBRID, WORKING IN THE OFFICE TUESDAY, WEDNESDAY AND THURSDAY
SALARY
£32,000 - £35,000
COMPANY AND BACKGROUND
Our client is a world leading exporter of some of the world's most recognised brands in the luxury goods sector.
JOB RESPONSIBILITIES
This is a fantastic opportunity to join a fairly small but very friendly and supportive international team as a Spanish and Italian speaking Account Manager.
You will be responsible for offering full B2B support to clients, agents and distributors and will include the following duties and responsibilities:
Responsibilities will include:
- Placing customer orders for products
- Advising customers of queries on orders and finding solutions for them
- Liaising with agents, distributors and clients (B2B)
- Dealing with customer complaints
- Liaising with courier and freight companies
- Monitoring the efficiency of the export operations in the territories you are responsible for
- Providing support to the Export Sales Teams
CANDIDATE EXPERIENCE / SKILLS
- Fluent Spanish is essential as well as a good level of Italian and English
- Previous customer service experience, sales support or administrative experience is essential
- A clear and confident communicator
- Effective at prioritising and able to work to deadlines and under pressure
SALARY
£32,000 - £35,000 pa depending on experience plus benefits
WORKING HOURS ARE MONDAY TO FRIDAY 9.00 - 17.00
CONTACT: Lisa Grimes