Operations Director (Target Board Appointment)
Location: Hampshire
Package: Circa £80k - £120k + Package
Our client is a dynamic business closely aligned with the construction industry, providing essential promotional engagement marketing services to major building contractors, housebuilders, and regeneration architectural organisations. Their comprehensive services span both residential and commercial sectors, focusing on delivering high-quality marketing content and site materials.
Overview
The Operations Director will be responsible for managing all operational aspects of the business. This includes ensuring the successful completion of projects, maintaining quality and standards, overseeing the manufacturing of site materials, installations, product and marketing content, planning and capacity planning, diary management, deployment of work, and liaising with key clients. The role requires a candidate with substantial experience in the construction industry and site operations. The position will also transition into a full board appointment.
Key Responsibilities
- Mentor and develop existing operational leaders, enhancing their leadership skills.
- Foster a culture of accountability and continuous improvement across all teams.
- Drive initiatives to reshape the organizational culture, promoting efficiency and innovation.
- Implement strategies to reduce rework and enhance productivity.
- Analyse and optimize workforce management to minimize lateness and absenteeism.
- Develop robust planning processes to ensure projects meet quoted time scales.
- Identify and implement cost-saving measures by improving control over operations.
- Monitor and reduce lost revenue through better workforce timing and resource allocation.
- Collaborate with the Managing Director and board to align operational strategies with company goals.
- Lead change management efforts to support sustainable growth and profitability.
- Establish KPIs to measure and report on operational performance and improvements.
- Use data-driven insights to inform decision-making and strategic initiatives.
- Project Management: Oversee project completion from inception to delivery, ensuring timelines and quality standards are met.
- Quality and Standards: Maintain high standards in all operational activities, ensuring compliance with industry regulations and client expectations.
- Manufacturing Oversight: Manage the production of necessary site materials, ensuring efficient and timely manufacturing processes.
- Installations Management: Oversee installation processes to ensure they meet quality and safety standards.
- Product and Marketing Content: Collaborate with marketing teams to ensure product and marketing content aligns with project needs and client specifications.
- Planning and Capacity Planning: Develop and manage operational plans, including capacity planning to optimise resource utilisation.
- Diary Management: Oversee the scheduling and diary management of operational activities to ensure efficient deployment of work.
- Client Liaison: Act as the primary point of contact for key clients, ensuring clear communication and satisfaction with services provided.
- Operational Leadership: Provide leadership and direction to the operations team, fostering a culture of continuous improvement and excellence.
Qualifications and Experience
- Extensive experience in the construction industry, with a strong understanding of site operations.
- Proven track record in managing operational aspects of a business, including project management, quality control, and client liaison.
- Strong leadership skills with the ability to manage and motivate a team.
- Excellent planning, organizational, and time management skills.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with key clients and stakeholders.
- Experience with manufacturing processes and installations in the construction sector.
- Ability to work under pressure and meet tight deadlines.
- Exceptional proven leadership abilities
- Health and safety leader
- Proven track record of driving efficiencies, changing culture, change management
- ISO 9001 and 14001 expert.
- Experience CDM 2015
- Lean manufacturing principles
Key Competencies
- Strategic thinking and problem-solving abilities.
- Attention to detail and commitment to quality.
- Adaptability and flexibility to manage changing priorities and demands.
- Commercial acumen and understanding of business operations within the construction industry.