£50K/yr to £70K/yr
Bristol, England
Contract, Variable

Senior Communications Manager

Posted by Hargreaves Lansdown plc.

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!

About the role

Hargreaves Lansdown (HL) are now recruiting for an experienced Senior Communications Manager on a 7-month fixed term contract. As the Senior Communications Manager you'll be supporting the Corporate Affairs Director, Executive Leadership Team, Head of Communications and wider Senior Leadership in:

  • Building and protecting HL's reputation
  • Leading the communications response to issues
  • Ensuring HL's core narrative and agreed messages are consistent across stakeholder groups.

What you'll be doing

  • Managing HL's corporate communications including press office enquiries on a variety of topics, engaging across the organisation to find timely and accurate responses
  • Managing reputational risk and ensuring a coordinated approach across HL's key stakeholders through responsibility for day-to-day running of the Corporate Affairs Group
  • Supporting HL's external perception by managing relationships with journalists, both reactive and proactive
  • Leading response on communication responses to crisis and issues preparation and management
  • Leading coordination of corporate narrative through financial reporting calendar, Annual General Meeting, and other shareholder events
  • Leading on coordination of internal communications related to HL's financial calendar, business performance and strategy, including supporting SLT sessions as appropriate
  • Providing comprehensive support on the development and continual evolution of HL's core narrative that actively supports and reinforces HL's reputation and media position
  • Working closely with a communications executive who supports on corporate communications and risk management activities.

About you

You will have experience of corporate communications and media relations at a listed business, or in a communications consultancy, preferably in financial services including:

  • Leading on issues planning and management, as well as engaging directly with journalists
  • Supporting crisis management
  • Working with Investor Relations and third-party advisers on communications around financial reporting and in producing annual report and accounts or preparing for AGMs
  • Skilled at stakeholder management, with experience in leveraging an internal network to gather information, using judgement and working to tight deadlines
  • Ability to juggle competing priorities across a broad and fast-paced environment
  • Excellent communication skills and the ability to synthesise complex information in an engaging and simplistic way.

Interview process

The interview process for this role will be two stages including a task.

Working Schedule

This role is based in Bristol head office, BS1 5HL. This role is full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office 2-3 days a week.

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

  • Discretionary annual bonus* and annual pay review
  • 25 days* holiday plus bank holidays and 1-day additional Christmas closure
  • Option to purchase an additional 5 days holiday**
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Sharesave scheme - have a real stake in HL's future
  • Income Protection and Life insurance (4 x salary core level of cover)
  • Private medical insurance*
  • Health care cash plans - including optical, dental, and outpatient care
  • Help@hand - confidential support including mental health counselling and remote GP
  • Wellhub - unlimited access to fitness providers and wellness coach sessions
  • Variety of travel to work schemes with bike storage and shower facilities
  • Inhouse barista and deli serving subsidised coffee and sandwiches
  • Two paid volunteering days per year
  • dependant on role level
  • * only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates. #HLI