Office Supervisor
Full time, Permanent
We're looking for an Office Supervisor for our brand new London Gateway depot. They will lead and motivate a highly skilled team of Container Control Clerks working in a high performance and operationally focused environment. The successful applicant will also work with the Container Depot Manager to ensure cross-functional management of the day-to-day activities.
This exciting new 9 acre site will be equipped with excellent facilities and with great company benefits and various roles to compliment your skillset, you will be in an environment that is ready to take your career to the next level and play a key role in MEDLOG's global success
Skills and experience you'll bring to us
- Minimum 3 years' experience in empty container depot or shipping container control operation.
- Maximise Operational efficiency and the elimination of avoidable cost/waste/loss.
- Maximize Depot revenue and business growth from new and existing customer
- Deliver the Medlog Customer Experience and live the brand values
- Improve customer satisfaction through the delivery of excellent customer service.
- Improve the speed, efficiency & accuracy of internal operating processes.
- Develop the individual and collective skills, knowledge, and motivation of the team
- Contribute to a positive work climate through a flexible attitude to work and support for colleagues and other team members.
- Ability to manage an operation within a demanding and changing environment
- Able to work efficiently under pressure and motivate others
- Excellent numeracy, literacy, and IT skills, including Microsoft Office (Outlook, Excel).
- Excellent communication and decision-making skills
- Ability to support, motivate and develop others
How you will help us and what you can expect
- Oversee control of access and exit gates, and all container stocks and stock levels within the depot to meet the demands of the business
- Supervise office base staff ensuring a smooth and efficient operation
- Ensure office management of all company health and safety policies
- Complete regular health and safety audits to meet business demands
- Deputize for the Depot Manager
- Accurate & timely preparation of daily/weekly/monthly reports for MSC Medlog Geneva and UK Management
- Ability to build positive operational relationships with both internal and external customers. Being a centralised escalation point for the team and taking ownership of container repair estimates and records
- Provide analysis and high-level summary on operational and financial performance in line with KPI's.
- Drive and enhance process improvements
- To monitor absenteeism, interview employees on receipt of trigger notices from HR to ascertain if genuine illness and if further action or assistance may be required for their welfare
- Support and lead recruitment activity within the office depot team.
- Ongoing performance Management and Personal Development plans for the team, with regular one to one meeting.
If you feel that you are the Office Supervisor we're looking for, please apply now.