£23K/yr
Mid Sussex, England
Permanent, Variable

Insurance customer service / complaints

Posted by Barker Munro Recruitment Ltd.

Insurance customer service/complaints

Sussex

£23,400

Barker Munro Recruitment is working with this award winning, Insurance organisation which has an opportunity within their Customer relations team.

Our client loves to provide their customers with real peace of mind and prides themselves on their customer service level.

Do you thrive to be the best in a customer service role, love to see a happy outcome knowing you have been investigating a problem and resolving any issues that arise? Keeping customers updated is key so why not consider a fantastic job in our Customer Relations team?

You'll be a super communicator, caring and compassionate for building customer relationships and resolving our customer problems. You'll actively handle all complaints from the business ensuring they are resolved in a timely manner.

You'll administer the complaints handling process and support the department to minimise the number of complaints received, so an excellent background in complaint handling or customer service will be ideal. We are seeking candidates with experience of working within the insurance sector or financial services.

This role is office based working Monday to Friday, 37.5 hours a week. You will be rewarded with a fantastic benefits package including generous holiday allowance and first-class career prospects. After your pass probation, you can work half of your week from home if you wish.

If this role sounds of interest, please send your CV to me by using the relevant link.