Benefits, Taxation & Income Officer
Barnsley - Remote
Job Role
To assess all new claims and change in circumstances for Housing Benefit and Council Tax Support, including Supported Accommodation.
Key Responsibilities
Assist in providing financial services support across a wide range of functions - pay, payments and reconciliation, covering payroll, employee admin, pensions, traded services, payment processing, financial assessments, compliance management, VAT returns, BACS processing, bank reconciliation, income collections, debt recovery, housing benefits, council tax and business rates.
Navigation of and inputting into the Councils financial management systems to undertake financial administration including payments, transitional processing and reconciliations, processing reliefs discounts and appeals and maintain the integrity of master data.
Proactively challenge the legitimacy of data and undertake systematic checks ensuring that data loads and interfaces from source systems are effective and robust.
Assist in the investigation and resolution of queries and complaints, ensuring a customer focussed service, keeping them informed of progress and actions.
Input, check and maintain accurate records using corporate electronic systems and spreadsheets, ensuring information is stored appropriately and confidentially.
Administer financial services documentation and correspondence and assist in the delivery of performance linked to corporate objectives and development of actions to deal with exceptions.