£28K/yr to £33K/yr
Wales, United Kingdom
Permanent, Variable

Trade Branch Retail Supervisor

Posted by Meridian Business Support.

Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways.

Do you want a driving trades and retail supervisors role that is interesting and with sociable working hours?

Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience.

My client is looking for a supervisor for their Swansea Branch.

The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills.

You will be working as part of a small committed team in an interesting, growing marketplace.

Benefits:

  • You will be rewarded with a very competitive basic salary
  • An excellent monthly bonus scheme taking your salary to £32,705 per annum
  • 33 days holiday (including statutory holidays)
  • Free Life Assurance Plan of 3x your Annual Salary
  • Option to join the Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on the job training to help your career development

Job Description:

  • Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
  • Provide exceptional customer service and support to new and existing customers
  • Ensure excellence in customer service, operational standards and Branch sales targets are achieved
  • Support the delivery of sales targets whilst developing and maintaining positive customer relationships
  • Assist with the delivery of branch operations
  • Provide support and assistance to Branch colleagues as required
  • Support the Branch Manager to ensure team complete actions and activities on time, and in full
  • Ensure Branch team compliance with Health and Safety, company policies and procedures
  • Undertake stocktakes and audits
  • Maintain maintenance records for Branch vehicles
  • Conduct Branch housekeeping for front of house, warehousing and merchanting

Person Specification:

  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
  • Good organisational skills, with ability to prioritise and use own initiative
  • Confident IT user, with experience of MS Office and industry standard software eg SAP
  • A full and valid driving license is essential, and a FLT licence could be a distinct advantage
  • The ability to cover for the Branch Manager when required
  • Previous branch stock take experience could be a distinct advantage
  • Comfortable to work in a small team and on occasion, alone
  • Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
We use cookies to measure usage and analytics according to our privacy policy.