Role: Returns Administrator
Location: Langley, Berkshire
Salary £30,000
Parking
Benefits/ package
Full time & permanent
Monday to Friday 0900 to 1700
Monday to Friday
Managing all the incoming customer emails and requests regarding returned products.
Log all returns and follow up any old returns not processed.
Organising all the collections for returns and checking they have been received.
Working with the warehouse to ensure returns are processed correctly and in a timely manner.
Raising credits in relation to the returns and replacement orders.
Working with the courier company regarding any queries/missed collections.
Investigation into history of faults/complaints/reasons for collection.
Learn the product to advise/guide customers as necessary.
Improve the returns process/automate where possible (with new Sage 200 system)
Sound like the role for you? Then we would love to hear from you!
Click Apply Now and one of the team will in touch to discuss the Administratorwork we have that suits you in Langley, Berkshire
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Lisa
Job Number: 930568 / INDCOM
Job Role: Administrator
Location: Langley, Berkshire
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.