Claims Administration Assistant
- Location: Leeds LS1
- Salary: £12 PAYE/ £14.13 per hour
- Job Type: Full-time, Temporary
We are seeking a Claims Administration Assistant to provide essential administrative support in the handling of insurance claims. This role is a temporary position within the Internal Audit, Corporate Governance and Insurance section of Financial Services. The ideal candidate will be responsible for managing data entry, processing insurance claims, and providing support to the Claims Team.
Day to Day of the Role:
- Enter and record complete and accurate data related to claims on the council's claims database system.
- Process insurance claims in a timely manner, adhering to practice directions and corporate guidelines.
- Register claims with external agencies, including the Department for Work and Pensions (DWP) Compensation Recovery Unit (CRU).
- Liaise with the Claims Team, Claims Litigation section, and other parties on claims-related issues as required.
- Respond to queries from officers, external organisations, and the public, providing supporting data when necessary.
- Handle telephone enquiries, respond to voicemails, and raise accurate and timely payments within their Financial Management System (FMS).
- Report regularly to the Deputy Insurance Manager with progress reports and significant issues.
- Work in a hybrid environment with an agreed split between office work at Leeds Civic Hall and remote work from home.
Required Skills & Qualifications:
- Clear and professional communication skills, both verbal and written.
- Ability to meet deadlines and objectives in line with corporate and legal priorities.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Knowledge of redaction techniques for information disclosure.
- Experience with administrative tasks within a financial ledger system.
- Experience in setting priorities and meeting targets in a fast-paced environment, preferably within an insurance and claims setting.
- Team player with a commitment to meeting agreed objectives and key targets.
Benefits:
- Competitive hourly rate.
- Opportunity to work in a hybrid environment.
- Experience working within a vital public sector service.
Please apply today for a chance of an immediate interview!
What Reed can offer you as a temporary employee:
- A dedicated consultant who will act as your key point of contact during and between any bookings
- Secure & online time sheet system which is quick and easy to use
- A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure
- A dedicated payroll team
- Access to free training
- Access to discount club/ healthcare/ reed rewards
- Pension /paid holiday scheme/ maternity benefits
- Contacts for other Reed consultants and divisions
- Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's