Job Description:
Our client is a national wealth management firm who are looking for an experienced Training and Competence Manager. This is a fantastic opportunity for someone wishing to join an exciting wealth management group focused on providing top-quality financial advice and wealth management services to retail and professional clients.
The role will involve taking responsibility for the following
- Reviewing third-party audit reports (client file reviews) and analysing the findings. Monitoring of feedback and correction of remedial action according to Compliance procedures.
- Through the Compliance Director, implement a plan to address any failings identified, overseeing the required actions and tracking the impacts of the actions taken, including coaching the Financial Planners to achieve their goals.
- Assist with the Compliance Monitoring Plan.
- Collating and reporting compliance-focused MI for the executive. The Training and Competence Manager may be required to present such MI to the Board or Committees in the Compliance Director's absence.
- Supporting the Compliance Director in reviewing the firm's various policies and procedures from a Compliance and Risk management perspective.
- Supporting the Compliance Director in reviewing and updating the risk registers across the business.
- Comment, from a Compliance and Risk perspective, on third-party due diligence reports on potential wealth manager/IFA acquisitions.
- Be one of the team investigating and responding to complaints, including performing root-cause analysis.
- Manage the root-cause analysis process, tracking the progress made with mitigating actions and assessing the success or otherwise of these actions.
- Be an advocate for their locations on Consumer Duty.
- Assist with addressing day-to-day Compliance-related enquiries from the business.
- Support their Financial Planners with Technical and Compliance guidance.
- Undertake quality file checking when required on a pre-sale/post-sale basis.
- Deliver the regular KPIs to the Financial Planners and assist them with any deficiencies.
- Undertake observations and role plays for experienced and trainee Financial Planners.
- Ensure that Compliance record keeping is exceptional
Key Requirements:
- RQF level 4 Diploma in Regulated Financial Planning (or equivalent).
- A strong understanding of the regulatory environment, and regulatory expectations in terms of advice standards and record keeping.
- Experience in operating in a T&C Manager position within the wealth management industry.