About the Role:We are seeking a dedicated and detail-oriented Dutch-speaking Credit Controller to join our team, focusing on our Benelux portfolio. This role is crucial in ensuring timely collection of cash and maintaining strong relationships with our customers. If you are proactive, customer-focused, and have a knack for problem-solving, we would love to hear from you.
Key Responsibilities:
- Cash Collection:
Efficiently manage the collection of cash from customers to meet departmental KPIs on debtor days and cash targets.
- Order Management:
Handle daily blocked orders promptly and accurately.
- Documentation:
Maintain precise records and documentation for weekly management reviews.
- Pre-Legal Preparation:
Prepare accounts for pre-legal action as necessary.
- Team Collaboration:
Provide support to team members and assist in resolving customer disputes.
- Communication:
Maintain a professional approach in all interactions with internal and external clients.
Success Measures:
- Consistently achieve departmental KPIs, targets, and objectives.
- Retain customers and support customer growth in line with business targets.
- Ensure compliance with all company procedures and legislative requirements.
- Maintain a safe working environment with zero accidents related to health & safety issues.
Key Competencies:
- Business Acumen:
Understand the business and how your role impacts company success. React positively to change and strive for continuous improvement.
- Results-Driven:
Demonstrate a drive to achieve goals, be safety aware, and support and develop others.
- Customer Focus:
Prioritise customer and supplier perspectives, build and value relationships, and strive to improve.
- Inspiring Others:
Support colleagues to reach their full potential and keep the company's vision and values at the forefront of decision-making.
Requirements:
- Fluency in Dutch and English.
- Proven experience in credit control or a related field.
- Strong communication and interpersonal skills.
- The ability to work independently and as part of a team.
- Proficiency in relevant software and tools.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk