Salary: Up to £30,000 dependent on experience.
We have a fantastic opportunity for a Leisure & Spa Manager at Bodelwyddan Castle Hotel.
The benefits of working with us
- A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts offers with many national brands and retailers.
What will I be doing?
Are you ready to take the lead in a vibrant environment where relaxation meets recreation? As the Leisure & Spa Manager, you will spearhead our Sports, Leisure, and Spa departments, guiding a team of dedicated experts in delivering an extensive array of invigorating activities, including heart-pumping fitness classes, exhilarating archery and rifle shooting sessions, rejuvenating facials, soothing massages, and energising gym workouts.
In this pivotal role, you will drive financial success while ensuring exceptional guest service and maximising the potential of our departments, showcasing the very best of what Warner has to offer. Your vision will translate into extraordinary experiences for our guests, creating cherished memories that last a lifetime.
You'll foster a high-performance environment, empowering your team to excel in their roles and thrive in their passions. Together, you will cultivate a workplace where both team fulfilment and guest satisfaction are prioritised, providing opportunities that inspire and uplift.
If you are a strategic thinker with a passion for wellness and hospitality, we invite you to embark on this exciting journey with us where every day is a chance to make a difference!
What are we looking for ?
- An inspirational leader who drives their team to deliver a great guest experience.
- Able to confidently deals with guest concerns with the ability to resolve problems, showing empathy and understanding continually looking to improvise with opportunities our guests provide.
- An individual with the ability to effectively lead, motivate and engage your leaders and team, even in times of high demand.
- A willingness to challenge if standards aren't meeting required levels.
- Someone who can make decisions confidently.
- A passionate leader to coach and give feedback across the Food and Beverage department to improve performance.
What skills do I need?
- Previous experience in leading a Leisure & Spa team, focusing on developing and retaining therapists.
- Must have had responsibility for managing a P&L and the ability to manage costs in line with budgets.
- Understand the importance of target setting and driving sales.
Location: Bodelwyddan Castle - Rhyl
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: