Reed Engineering are seeking a Field Service Engineer to join a leading independent provider of Satellite Communications and IT managed solutions. With a heritage of innovation and a commitment to customer service, this role supports the Head of Product and Marketing and acts as the technical expert for all products and services.
Day to Day of the role:
- Carry out field service and repairs on all scoped equipment & systems.
- Perform standard & special to type field service installations, testing, and commissioning.
- Liaise with customers prior to conducting field duties.
- Prepare test equipment, tools, spares, and installation materials prior to mobilisation, which may be at short notice.
- Provide accurate and detailed technical reports for all activities and give feedback to facilitate future service planning and improvements.
- Submit time sheets and expense sheets for each activity, coding accordingly for customer charging where appropriate.
- Maintain inventory of materials and test equipment, recording usage and reinstatement.
- Ensure returnable unused spares and/or defective spares are returned promptly with correct paperwork.
- Maintain and be accountable for all allocated vehicles, IT equipment, mobile phones, test instruments, and tools.
- Organise own travel arrangements when outside the Redhill base.
- Maintain technical knowledge and familiarisation with company products.
- Provide competent Datacoms and Satcom repair, test, equipment build, and support for the Workshop as required.
- Conduct GMDSS surveys.
Desirable Skills & Qualifications:
- Presentable and articulate, able to liaise with yacht captains and onboard specialist staff for DVB field work.
- Good ‘O' Level or equivalent standard education.
- Preferably a skill base or education/qualification in IT.
- Clean current UK Driving Licence.
- GMDSS, GOC, Offshore Survival Certificates (BOSIET & OLF) preferred.
- Ability to achieve National Security Accreditation to SC or DV.
- Willingness for regular travel.
- Ability to obtain SC Clearance (Essential).
Benefits:
- Annual bonus based on company and individual performance.
- Pension matched up to 7.5%.
- 25 holiday days per year, plus bank holidays.
- Onsite gym at the Redhill offices.
- Free parking.
- Competitive salary related to relevance of experience.
If you are an experienced electronically biased engineer seeking a fantastic opportunity with a niche company, please apply now!