Stock Condition Surveyor
Location: Peterborough / Remote
Salary: £40,005 - £42,111 plus car allowance
Full time Monday - Friday 0900 - 1700
We are looking for a Stock Conditions Surveyor to join our Asset and Estates Management Team here at Cross Keys Homes. This great role will be responsible for providing stock condition, asbestos, energy, Housing Health and Safety Rating System (HHSRS) and general building surveys to the Cross Keys Homes housing Stock and assist with the management of stock data and its collection within Keystone, ensuring properties are maintained to the CKH standards. You will maintain high levels of customer satisfaction through the services provided by the Team.
The ideal candidate will hold a HNC in Building Studies or equivalent construction-related qualification, or be able to demonstrate this through relevant professional experience.
Home Based with frequent travel to our sites to complete surveys as required usually within a 1-hour commute of Peterborough.
We are looking for someone:
- To manage programmes of surveys by organising collection of survey data to approx. 20% of the housing stock per annum to assist Asset management achieve its service standards and targets. Additionally, to liaise with any external company providing stock condition information.
- To undertake stock condition, asbestos, energy assessments, HHSRS and general building surveys to the Associations housing stock and instruct works for void, responsive and planned works to achieve decent homes standards.
- Responsible for diagnosing causes of defects relating to fabric and building failure to domestic dwellings
- Identify issues which affect the overall standard of CKH properties and estates taking positive action to report them. The identification of Health and Safety related risks within the working environment must be highlighted to your management.
- Investigate and act on disrepair and damp and mould claims and technical issues connected with property management.
- Develop and update surveys so that all required elements of the survey are included to ensure compliance to policies and standards.
- To organise programmes and projects onto the Keystone Planned Maintenance module and assist with the collection of all data in relation to Planned Maintenance projects ensuring that schedule of works and rates are entered into Keystone.
- To provide work schedules and costs for Section 20 consultation to enable maximum cost recovery from home owners.
- Assist with post inspections ensuring quality control of all completed works and contractor's performance. Validating Planned programmes of work and recommending additional works following property Inspections.
- Oversee the data collection and validation of assets following survey completion, assist with updating the databases to ensure all data within the Keystone modules is correct.
- Undertake inspections and building surveys, prepare reports site plans and drawings with conclusions and recommendations, record and report defects to completed works. Prepare reports as required in relation to technical issues relating to individual or groups of properties. To also provide work schedules and costs for Section 20 consultation.
- To monitor and ensure that CKH's responsibilities under Health and Safety matters, including legal duties connected with construction (Design & Management) Regulations are discharged within agreed guidelines and correct legislation.
- Respond positively, either verbally or in writing to enquiries or complaints from customers in a non-technical way and to promote good working relationships to ensure a responsive customer focused service.
- Provide sound technical guidance to other internal stakeholders for example scheme managers and Area Panel representatives, Tenancy Management and Communities Team.
- Monitoring of, and liaison with, the principal contractor's site managers.
- Respond appropriately to emergency survey requests from other areas of the organisation
Essential
- Experience of undertaking stock condition surveys within Social Housing or similar environment.
- Demonstrate a knowledge and understanding of the Decent Homes Standard and Housing Health & Safety Rating System.
- Experience in diagnosing building repairs/defects and recommending appropriate technical solutions for disrepair and damp and mould claims
- Knowledge of construction technology, in the context of domestic properties.
- Demonstrate a knowledge of asset databases and hand held technologies for stock surveying.
- Ability to prepare reports.
- Ability to prioritise a fluctuating workload.
- Ability to use a wide range of IT packages, especially Microsoft Office and Excel Spreadsheets.
- Ability to conduct detailed investigations, analyse and evaluate a broad range of data and identify potential changes to the service/work programmes.
- Ability to manage budgets and control spend on projects, and report accordingly.
- Ability to conduct site visits and snagging meetings, and ability to report on works performance and quality
- Experience of dealing with members of the public in an effective manner and providing high levels of customer care.
Desirable
- Experience of asbestos surveying and Domestic energy surveying advantageous.
- Knowledge of Landlord and Tenancy legislation and housing issues.
- Experience in providing and presenting statistical information using Excel and Microsoft Project.
- Familiar with the use of software to produce Energy Performance Certificates.
- Ability to complete building surveys, prepare CAD plans, produce cost reports and feasibility studies
Additional Requirements
Hold a full UK Driving Licence with access to a suitably insured motor vehicle for work use
Flexibility to work evenings, weekends (unsociable hours) if required.
The ability to respond to emergency situations/callouts, (within office hours).
Willing to complete a DBS check