Job Title: Associate Professional Services Consultant
Location: On-site, London, UK
Industry: Construction Technology
Employment Type: Full-Time | Mid-Level
Are you passionate about driving impactful SaaS and cloud-based solutions? Our client, a prominent provider of construction technology solutions, is seeking an experienced Professional Services Consultant to support their growing client base across the UK and Europe. If you thrive in dynamic environments and have a talent for delivering client-focused solutions, this role could be an excellent fit for you!
About the Role
As a Professional Services Consultant, you will lead and support new customer implementations, ensuring seamless deployment and user adoption of our client's innovative construction technology solutions. Acting as a trusted advisor to clients, you will deliver technical and functional expertise, fostering solid and long-lasting relationships.
Key Responsibilities
- Manage
SaaS implementations
, ensuring clients experience
smooth deployment
and full value realisation.
- Conduct
presentations
for clients and stakeholders, effectively
communicating
product benefits.
- Serve as the
primary client contact
, addressing needs and gathering
feedback
for improvements.
- Deliver
training
sessions to equip users with essential knowledge.
- Collaborate across departments to address client requirements and create
documentation
*
- Analyse client business processes, particularly
supply
chain
interactions.
- Identify
growth
opportunities and collaborate with leadership to expand client
engagement
*
Requirements
- Bachelor's or Master's degree in Business, Management, Computer Science, Information Systems, Architecture, Engineering, or a related field.
- Minimum of 3 years
experience in management consulting focusing on
SaaS
or
cloud-based implementations
*
- Strong
project management
skills with the ability to manage multiple priorities.
- Exceptional
client relationship
and
communication skills
, with proficiency in
presentations
*
- Analytical
mindset with strong problem-solving abilities.
- Commercial
acumen with an
innovative
approach to business.
- AEC
(Architecture, Engineering, and Construction) industry experience is a
plus
*
- French
language speaking is a
plus
*
Benefits
- Vibrant work culture with the opportunity to make a key impact across the UK and Europe.
- Opportunities for travel to client sites, contributing to meaningful projects throughout the region.
- 28 days of annual leave plus bank holidays, with incremental increases up to 32 days.
- Optional private healthcare following probation.
- Monthly gym contribution of £21.50 post-probation.
- Access to Perkbox for rewards, including gift cards and vouchers