The Client Manager will manage client relationships and oversee projects, ensuring timely and on-budget delivery while seeking new business opportunities. Strong communication, organisation, and teamwork skills are essential for success in this role.
Client Details
My client is a creative agency specialising in branding, design, and strategic communication, working with clients across sectors like destination marketing and higher education.
Description
- Manage client relationships, ensuring smooth project and campaign delivery.
- Take detailed client briefs, identify opportunities, and manage expectations.
- Collaborate with directors to create accurate estimates and production schedules.
- Brief client projects to the studio, ensuring deadlines, budgets, and client satisfaction.
- Attend and contribute to regular internal and external work-in-progress meetings.
- Ensure timely billing and host post-project reviews with clients and the team.
- Proactively seek new business opportunities and client referrals.
- Support directors with pitches, tenders, and attend business development events.
Profile
- Strong team player, able to collaborate and work independently.
- Excellent listener and communicator with strong written and spoken English skills.
- Meticulous attention to detail, maintaining professionalism in all tasks.
- Highly organised, able to multitask and prioritise under pressure.
- Practical problem-solver, adaptable and open to change.
- Hands-on and willing to take on a variety of tasks.
- Confident in building and maintaining positive client and stakeholder relationships.
- Proficient with Mac-based software, CRM systems, and project management tools like Trello, Slack, and Basecamp.
Job Offer
This is your chance to become an Client Manager at a creative design agency located in central London.