Our client is a well established independently owned Freight Forwarder, due to expansion they are seeking a Dynamic Exports clerk the working week is 40 hours spread accross Monday to Friday they are Flexible upin start time from 8.30 to 9.30 am
The role is to assist in the smooth running of goods moving out of the country and being accountable for their accounts. To receive monitor and process daily freight movements by road, air and sea as required.
Ensuring the correct paperwork is in place for shipments and their exporters. Developing a rapport and excellent working relationship with clients.
Key duties and responsibilities
- Generate Quotes
- To receive collate and export paperwork through the relevant systems.
- Allocating stock to bookings and process shipments in accordance with the SOP.
- To deal with entry formalities.
- To complete customs procedures, and work with appointed routed agents and company operated services.
- Prepare and provide documents to customers in accordance with the terms of shipment SOPs.
- Administrative skills to complete all required paperwork for the export process.
- Continuously monitor shipments from the point of receipt through to delivery the generate billing invoices.
- To be able to assist in file billing and queries relating to costs.
- Provide customer care skills to build relationships with clients and answer questions / queries as they arise in an accurate and timely manner.
- Ability to organise and prioritise work in a fast-paced targeted environment.
- To escalate any problems as they arise and seek to find solutions.
- To assist in checking air export information stored during a flight operation.
- Continuously monitor shipments from the point of receipt through to delivery.
- Liaising with various suppliers in the UK and sending the freight via courier or air freight.
Person Spec
- Dynamic individual who is eager to progress
- ASM / GEMS experience an advantage but not essential
- Tenacious, completer finisher with attention to detail and accuracy
- Must have working knowledge of Microsoft office package
- Strong interpersonal skills and customer care skills
- Be able to multitask and prioritise Customer / client satisfaction
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.