Futures are working with a leading player in the FMCG industry, known for their innovative products and commitment to excellence. Due to growth, we are looking for a dynamic and detail-oriented Sales Administrator to join our team and support daily sales and wider commercial operations.
The Sales Administrator will play a crucial role in supporting the sales team, managing customer accounts, processing orders, and ensuring efficient sales operations. This position requires excellent organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.
Key Responsibilities of a Customer Service Administrator:
- Sales Support: Assist the sales team with day-to-day operations, including preparing sales reports, managing sales documentation, and coordinating with other departments.
- Order Processing: Accurately process customer orders, ensuring timely and efficient delivery. Monitor order status and resolve any issues or discrepancies.
- Customer Service: Provide exceptional customer service by responding to inquiries, resolving complaints, and ensuring customer satisfaction.
- Communication: Liaise with customers, sales representatives, and other internal departments to ensure smooth and effective sales processes.
- Administrative Duties: Perform general administrative tasks, such as filing, data entry, and managing correspondence.
**Skills & Experience of a Customer Service Administrator:
- Minimum of 1 years of experience in a customer service or administrative role
- Strong organisational and multitasking abilities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- High attention to detail and excellent time management
What's in it for you?
- Competitive Salary
- 25 days holiday & bank holidays
- Flexible culture and working hours
- Extensive training and development opportunities, with access to a training platform
Apply for more information on this exciting Customer Service Adminstrator role.