The First Line of Defence (1LoD) Group Third Party Assurance Services (3PAS) team works alongside LSEG divisions and functions (eg Technology, Operations, HR, Risk) to provide Third Party Risk Management (TPRM) services and expertise. 3PAS is responsible for embedding the TPRM policy and operationalising the process to enable LSEG businesses to exercise robust management of risks associated with their third parties and ensure TPRM requirements are delivered globally in line with regulatory and internal policy expectations.
Reporting to the Third Party Risk Officer (TPRO) Director, the successful candidate will join a small team of TPROs that are aligned to the divisions and functions of the Group. Partnering with senior management (eg Chief Operating Officers, Chief Risk Officers and third party leads) and key partners within the division/function, TPROs will support the business in handling third party risk; reporting policy conformance and recommending remediation, ensuring issues are owned, maintained, measured, monitored and reported, providing reporting and supporting effective governance, supporting audit and regulatory finding remediation and generally acting as the focal point for all TPRM related queries. TPROs also ensure operating model components are established by mapping regulations, defining and monitoring controls, maintaining documentation such as SOPs, RACI, playbooks, maintaining the third party register and leading on TPRM related communications and training activities across the group. Additionally, TPROs will support the strategic TPRM transformation programme, for example defining system requirements, identifying additional risk domains and crafting the Service Delivery Management approach.
ROLE SUMMARY:
TPRM is a relatively new field for LSEG and you'll play a key role in moving that forward. We are looking for TPROs who are TPRM evangelists, can set the conditions for success, support the business in handling risk and growing resilience and mature the approach to TPRM. There will be autonomy, variety and ownership to day to day work and opportunities to develop and introduce fresh thinking.
WHAT YOU'LL BE DOING:
- Establish positive relationships and liaise with divisional/functional TPRM leads, Accountable Executives, COOs and CROs across the group to provide SME knowledge and guidance to drive consistent adoption of the Group TPRM framework, as well as ensure the right development of divisional/functional based operating models, process controls and governance.
- Partner with key collaborators to mature the alignment of framework to relevant policies (e.g. TPRM, Operational Resilience, Business Continuity Management) and the Enterprise Risk Management Framework processes.
- Support continual development and maturity of the 1LoD TPRM framework and controls, including the mapping and inclusion of additional new global regulatory related methodologies and requirements.
- Lead on execution of other resilience related projects and initiatives, e.g. development of the Service Delivery Management approach, scoping automation of due diligence through Artificial Intelligence (AI) or design, build and implementation of the group third party register.
- Support TPRM communications and training delivery to a wide partner group, including the monthly TPRM Working Group, to cascade policy requirements, develop understanding of the operating model and roles and responsibilities across the group and drive efficient process execution with Relationship Owners (ROs).
- Apply expertise and understanding of external standard process to drive continuous improvement, focused on embedding TPRM as 'business as usual' into all areas of the group, and drive risk based decision making culture and thinking across the firm.
- Liaise with Group Procurement as a key TPRM process entry point to ensure key steps are followed in the process, including completion of the Inherent Risk Questionnaire (IRQ), supplier onboarding, segmentation, due diligence and appropriate contract execution.
- Partner with the other 3PAS teams to ensure alignment of process execution to framework, collate reporting requirements and automate production and define/maintain system requirements.
WHAT YOU'LL BRING:
- Tried experience operating at a Manager level role within a firm, developing and implementing TPRM frameworks and processes in a highly matrixed and fast paced businesses where change is the norm.
- Knowledge and experience of TPRM and operational resilience global regulatory requirements e.g. EBA Guidelines on Outsourcing, SS2/21, PS21/3, DORA etc.
- A thorough understanding of the various risk types incorporated into a mature, cross functional TPRM process, e.g. cyber, data, business continuity management, HR.
- Experience in coordinating / implementing large scale organisation programmes and contributing to various design decisions and approaches that promote TPRM.
- Strong understanding of how effective TPRM can support the business in delivery of the Group's objectives.
- Collaborative - role models a supportive and insightful approach to working together. Seeks to understand others' contrasting perspectives in order to overcome resistance and find common ground. Works through formal and informal channels to achieve outcomes. Highly developed interpersonal and communication skills.
- Change agent - positively engages with and supports, advocates, communicates and implements change.
- Resilient - tenacious, outcome focused with the ability to operate in a sophisticated environment leading multiple projects and partners. Ability to cut through complexity, be pragmatic and get things done.
- Encouraging - guiding and coaching collaborators and sponsors to implement desired outcomes, building an environment of confidence and trust
- Analytics - strong analytical skills are required to bring together large volumes of information and highlight the key themes and make recommendations for a senior audience
- Strategic - be able to improve business outcomes by applying critical thinking and making appropriate recommendations in connection with delivery of long-term sustained performance.
- Influence - able to connect with and influence senior partners with the ability to challenge through objective discussions and understanding of business
- Curiosity - curious mind-set, never settling for the status quo and championing continuous improvement
- Energetic & driven - a self-starter, with a can-do attitude, outcome focussed and charge change with energy and drive that inspires others.
WHAT YOU'LL GET IN RETURN:
With a large and diverse third party base and a recently defined TPRM operating model, there is lots to d