The Opportunity:
Nigel Wright Group are excited to be supporting a dynamic and rapidly expanding Software as a Service (SaaS) company in their search for an experienced Business Development Representative (BDR). Our client provides industry leading technology solutions, servicing a range of sectors including government, healthcare and facilities management. The BDR will, through a solution selling approach, create excellent customer relationships to drive revenue through new business sales. This is a hybrid role with circa 2 days per week based at the brand new office facilities in Newcastle city centre.
Role Profile:
- To act as an company ambassador, maintaining a positive and professional image to build and maintain customer relationships.
- Follow up leads generated by Marketing and Outbound sales, alongside the generation of own leads and opportunities to generate sales.
- Deliver compelling product presentations and demonstrations to showcase how the products fulfil customer needs.
- Develop and implement a thorough question and answer session at each appointment and, utilising all information shared, develop a solution-selling approach that adds value to the business relationship.
- Achieve exceptional high levels of customer engagement and satisfaction to increase sales revenue and customer lifetime values.
- Identify business decision makers and work to negotiate and close new business deals
- Ensure that all sales activity and communications are logged in the CRM system efficiently, timely, and in adherence to team procedures.
- Create weekly/monthly forecasts on revenue to budget and produce end-of-month reports on revenue and market performance.
- Ensure sales procedures are clearly defined and adhered to, including maintaining and keeping the CRM system fully up-to-date.
Person Specification:
- 3+ years of experience in relevant Sales/ SDR/ BDR role, with a history of consistently exceeding targets and top performance.
- Experience of selling SaaS/ technology solutions B2B in a high-performance sales environment, to mid-market or enterprise companies.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with potential clients.
- Strong prospecting skills: you can identify and qualify leads in collaboration with our SDR and Marketing teams.
- A deep understanding of the customer journey and the ability to tailor your approach to each client's needs.
- A strong work ethic, with the ability to manage your time effectively and prioritise tasks.
- Experience with CRM software (HubSpot or similar)
- A background in facilities management (FM), IT or property management would be advantageous