Customer Service Assistant
London, NW9
£26,750 + Pension + Parking
This is a first class opportunity for an energetic Customer Service Assistant to join a prestigious local organisation where there will be plenty of opportunity to progress, you will be joining a very successful team of people who like to have fun!!
Some of your duties will include:
- Providing all round support in the Customer Service Department and assisting with day to day activities
- Dealing with customer enquiries and ensuring a high level of service is provided at all times
- Inputting customer orders onto the computer system and tracking progress through to successful delivery
- Investigating any delivery issues that occur liaising with external delivery contractors
- Sending out regular sales and marketing literature and co-ordinating the delivery of product samples when required
- Maintaining the CRM customer database system and updating information held on a daily basis
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