Do you offer good administrative, research, and data management skills?
Are you looking for an opportunity to learn new skills, and develop your career in a world leading organisation that is having a real impact on millions of people and businesses in the UK?
Being an Assistant Case Officerat the Competition and Markets Authority (CMA) could be the next role for you.
Join our Consumer Protection Enforcement team and play a key role supporting investigations that protect consumers from being taken advantage of.
About the CMA
We help people, businesses, and the UK economy by promoting competitive markets and tackling unfair behaviour. Our work is wide ranging, ambitious and often new and challenging.
The Consumer Protection Group takes targeted enforcement action to protect consumers from behaviour by businesses that breach consumer protection law and supports businesses with guidance on what they need to do to comply with the law
Some of our recent investigations include reviewing the unit pricing practices of grocery retailers; freeing people from costly ground rent lease clauses; tackling fake and misleading online reviews; and cracking down on companies that make misleading green claims.
The role
As an Assistant Case Officer, you will play an important role supporting the case team in carrying out investigations and enforcement action. The key aspects of this role will vary from project to project and will depend on your relevant skills and experience, but you can expect your role to include:
- Supporting the team by carrying out research and basic investigations
- Managing case files and electronic records
- Handling day-to-day contacts with businesses under investigation and others relevant to the investigation
- Organising internal and external team meetings regarding consumer protection investigation
- Building and maintaining fair, open, professional and proactive communication with stakeholders including businesses under investigation
About you
You will need experience of managing your own workload, including the ability to successfully prioritise work in order to meet deadlines, in addition to good data and records management skills.
You will also need good research and analysis skills, with experience of gathering, summarising and presenting information. Good written and oral communication skills are equally important.
In return, CMA is a hugely rewarding, diverse and stimulating place to work - an opportunity to work for the public good and to stretch and develop yourself in doing so. All CMA staff enjoy generous benefits, including an excellent pension scheme, at least 25 days leave (increasing to 30 over five years), and generous maternity/paternity leave provision. You can also take advantage of interest-free season ticket loans, a cycle to work scheme, and favourable consideration of flexible working.
To find out more about this opportunity and about working for the CMA, please click on the APPLY button.
Closing date for applications: 23:55pm 19th June 2024
Like many other organisations, we operate a hybrid working model with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives.
The CMA are an accredited Disability Confident Employer, and we are an equal opportunities employer, welcoming suitably qualified applicants from all backgrounds.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.