Job Title: Party Host
Location: The Pinnacle Bouldering Centre and Clip 'n' Climb Northampton, Weston Favell
Job Type: Part-Time, Permanent
Salary: Competitive, based on experience
Perks:
- 28 days holiday pro rata
- Free climbing access
- Exclusive staff discounts
Role Overview:
As a Party Host at The Pinnacle Bouldering and Clip 'n' Climb Northampton Centre, you'll be the life of the party! You'll lead exciting and fun-filled climbing parties, ensuring that children and guests have a memorable experience. This role is ideal for someone who loves working with kids, has a positive attitude, and thrives in a fast-paced, energetic environment. You'll manage party schedules, ensure the safety of participants, and create a fun atmosphere for all.
Key Responsibilities:
Party Leadership:
- Welcome party guests and provide a friendly introduction to the activities and safety instructions.
Customer Interaction:
- Ensure a warm, friendly atmosphere, engaging with both children and parents to provide exceptional customer service.
- Answer any questions from parents or guardians and ensure everyone has a fantastic time.
Safety & Organisation:
- Ensure that all health and safety protocols are followed during the climbing activities, with regular safety checks and briefings.
- Organise and manage party schedules to ensure all activities run smoothly and on time.
Party Setup & Cleanup:
- Set up party areas with equipment, and food, ensuring the space is ready for guests.
- Clean up after the party, ensuring all areas are left tidy and ready for the next event.
Skills & Experience:
Required:
- Passion for working with children and ensuring they have a great time.
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
Desired:
- Experience working with children in a party, event, or activity setting.
- First Aid and Safeguarding qualifications
Personal Attributes:
- Enthusiastic, energetic, and great with kids.
- Calm under pressure and able to take initiative when needed.
- Highly organised with strong time management skills.
- Positive, team-oriented attitude with a passion for delivering great customer experiences.
What We Offer:
- Competitive salary and career growth opportunities in a growing business.
- Full training and ongoing development.
- Free climbing access to all Pinnacle sites and exclusive discounts on gear
Work Location: In person, Northampton
Expected Hours: 22 hours per week (weekends)