- Lettings/Allocations Officer
- Kidderminster, Worcestershire (Hybrid working)
- Up to £32,500 PA
- 12 month fixed term contract
Are you passionate about supporting individuals through their housing journey? Do you have experience in providing housing solutions and managing relocations? Think Community Partnership are looking for a dedicated Lettings/Allocations Officer to join a Worcestershire based housing association on a 12-month fixed-term contract.
About the Role:
As a Lettings/Allocations Officer you will play a pivotal role in supporting tenants who need to relocate, ensuring they experience a smooth and positive transition. Working across Worcestershire, you will assist tenants in identifying suitable accommodation, coordinate moves, and provide advice on housing options.
Key Responsibilities:
- Manage the relocation process for tenants, from initial consultation to move-in.
- Identify suitable properties and liaise with tenants regarding their preferences and needs.
- Provide support to tenants throughout the move, ensuring they have access to services and resources.
- Work closely with internal teams, including Housing Management, to ensure seamless service delivery.
- Ensure compliance with housing policies, regulations, and procedures.
- Maintain accurate records of relocations, tenant communications, and property details.
- Provide advice on tenancy agreements and housing rights.
Skills & Experience Required:
- Previous experience in a housing or relocations role, preferably within a housing association.
- Knowledge of housing legislation, tenancy rights, and welfare services.
- Strong communication and interpersonal skills, with the ability to manage sensitive situations.
- Excellent organisational skills with the ability to manage multiple caseloads.
- Proficient in IT systems and databases related to housing management.
- A valid driving license and willingness to travel across Worcestershire as required.
Why Join Us?
- Opportunity to make a meaningful impact on people's lives by helping them find new homes.
- Work in a supportive, collaborative environment.
- Fixed-term contract with potential opportunities for future roles.
How to Apply:
If you are passionate about housing and want to be part of a team that makes a real difference, we would love to hear from you. To apply, please send your CV and a cover letter outlining your experience and suitability for the role.
Think Community Partnership welcomes applications from all suitably qualified individuals regardless of their race, ethnicity, gender, disability, religion, or age. We are committed to creating inclusive and diverse workforces that reflects the communities we serve.
Think Community Partnership are a specialist consultancy that provide temporary and permanent recruitment solutions to housing professionals across the Midlands.
If you're interested in hearing about our current opportunities within the industry, please contact our office.