Pay Rates: Up to £11.44 per hour depending on age
We are offering an exciting opportunity for a three-month temporary contract as a luggage porter, with the possibility of the role being extended.
The benefits of working with us
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers.
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
AAs a Porter at Warner Hotels, you will be part of a high-performing, fast-paced environment, working alongside an enthusiastic team of exceptional hosts. Your role is to delight our guests, ensuring they have a fantastic start to their holiday.
Role responsibilities:
- Work independently to consistently offer directions and deliver guest luggage to room
- Load and unload luggage from coaches, working with the reception and holiday sales team to ensure bags are delivered to the correct rooms
- Assist the housekeeping team to deliver room amenities/gift packs, ensuring the correct items are provided for the various categories of rooms, prior to guests' arrival and as per their requests
- Report any damage, deterioration or items that require technical maintenance to your line manager as early as possible
- Providing a safe, secure and appealing environment for our guests and team, through adhering to the companies Health & Safety policies
What are we looking for?
- A people person who would put the guest journey at the heart of everything they do.
- A willingness to learn and improve knowledge on customer service, our products and tailored selling.
- Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
- No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: