Right Now Group are looking for an Air Operator to work for our client who are an expanding Freight Forwarder based near Heathrow.
Shift: Monday - Friday 9:00-17:30
To provide an efficient and proactive service to all customers, overseas and related service providers. All aspects of operations with exceptional customer service required.
Our client would be willing to look at Export / Import / AOG / Freight Forwarding Operators / Clerks
Responsibilities of a Air Operator:
- Monitor and action generic email boxes and respond in a timely manner.
- Arranging collection/delivery from/to vendors.
- Produce shipping documentation (Mawb's and Hawb's).
- Preparation of export/import entries in accordance with UK HMRC regulations.
- Post flights.
- Job file invoicing.
- Cost control.
- Action pending tray daily.
- Monitor live AOG updates.
- Adapt to customer requirements, look at alternative solutions.
- Ensure all queries and complaints are investigated and responded to promptly, both from external and internal customers / supplier.
- Ensure customer invoicing is completed in a timely and accurate manner.
- Ensure all rates received are passed to the Team Leader.
In addition to the base salary of £35,000 - £40,000 for this position of Air Operator, there is also an incentive of yearly bonuses based on targets being achieved.