HRGO are looking for a enthusiastic, eager to learn, hard working person to join a manufacturing company as their Warranty Coordinator. This is a temp to perm position.
The Warranty Coordinator will manage warranty claims, assess product quality and work with cross-functional teams to improve product reliability. This role is responsible for investigating issues, implementing corrective actions, and maintaining strong communication with customers and suppliers.
Duties
- Managing & supporting warranty claims from start to finish
- Daily customer service needs:- Claims and maintaining records through GRN/spreadsheet and return notes
- Checking GRN to assess warranty eligibility
- Schedule of warranty repair jobs and repair agents
- Collating weekly data for monthly overviews
- Report to the Assistant Production Manager
Requirements:
- Previous or similar experience
- Administrative experience
- Customer service experience
- Strong organisational skills
- Good communication skills
- Good time keeping
- IT literate