Business and Corporate Service Assistant
Location: West Midlands Employers
Address: JQ Modern, 120 Vyse Street, Birmingham, B18 6ND
Duration: 6 months with potential to extend
Hours: 37 hours per week (Monday - Friday)
Pay Rate: £25,119 - £27,803 per annum (Dependent on Experience)
Position Overview: We are seeking a motivated and organized Business and Corporate Services Assistant to join our team on a temporary basis. This role is crucial for ensuring smooth operational support and excellent customer service in a dynamic environment. The ideal candidate will possess strong administrative skills, proficiency in IT, and the ability to work both independently and collaboratively.
Key Responsibilities:
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Reception Duties:
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Provide front-of-house support, greeting visitors and answering queries via phone, email, and in person.
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Take and relay messages accurately.
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Meeting and Event Support:
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Book meeting rooms and organize logistics for internal and external events, including catering and AV equipment.
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Prepare meeting rooms with the necessary layout, technical setup, and materials.
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Coordinate delegate registration and manage communication before, during, and after events.
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Use Microsoft Teams and Zoom to set up, host, and support virtual meetings and webinars.
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Administrative Tasks:
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Maintain filing systems and accurately manage complex data, providing routine management information.
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Handle incoming and outgoing post, and maintain office supplies, ensuring stock levels are replenished.
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Assist with financial administrative tasks as per relevant procedures.
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Ensure the office environment is clean and organized.
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Operational Support:
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Support the team with routine administrative tasks and business processes.
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Demonstrate continuous improvement and flexibility to enhance performance across business support services.
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Open and close the office, ensuring safety and security protocols are followed.
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Compliance and Best Practices:
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Adhere to relevant statutory regulations, including health and safety and data protection guidelines (GDPR).
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Interact professionally and sensitively with colleagues and customers, maintaining confidentiality.
Essential Experience:
- Strong IT literacy, including proficiency in Microsoft Teams, Zoom, and AV/conferencing equipment.
- Background in administration, with excellent communication skills.
- Ability to liaise effectively with a diverse range of stakeholders at various levels.
- Experience in event coordination and delegate management is desirable.
- Ability to work independently after initial training and support.
Personal Attributes:
- Positive role model, demonstrating the organization's vision and values.
- Creative thinker, adaptable to meet evolving demands.
Application Process: If you are interested in this exciting opportunity and meet the qualifications outlined above, please submit your CV directly to Niamh on