Role Title: Deputy Head of Events
Reports to: Chief Commercial Officer
Salary: £50 -£55K per annum, pro rata
Based Battersea area
Contract: 9 month - Fixed Term, Full Time (maternity cover)
Work Arrangement: 40 hours per week, Flexible hours required for this role
Role Overview:
We are recruiting on behalf of our client for a Deputy Head of Events who will be responsible for team management and the day-to-day venue management of all Events-run venues, overseeing the Events budget and lead on the growth strategy for the Events team.
Reporting to the Chief Commercial Officer you will join a team of busy, creative and tight knit group of vibrant professionals. The Deputy Head of Events will be someone who prides themselves in providing 5-star customer service and going the extra mile for the client and for each other. In the Events Team they celebrate creative problem solving, autonomy and integrity in their approach to work.
Main Duties/Responsibilities:
Team Management
- Overall management of the Events Team
- Line management of management team within the Events Team
- Overseeing sufficient staffing levels for all booked events and that all staff are correctly inducted to carry out their roles and responsibilities for large scale production events
- Work closely with HR to manage recruitment of new team members
- Attending HoS meeting on behalf of Head of Events
- Identify new revenue opportunities across the Events portfolio and developing new event business and strategizing new initiatives to complement existing income streams from event
Finance and Admin
- Overseeing, reconciling, and managing Events budget and achieving targeted income
- Managing and finalising the monthly financial reconciliation
- Handling customer complaints and resolving within the agreed time-frames
- Ensuring Events Team keep the Events diary updated with venue bookings and the budget updated with all recorded income and expenses
- Signing off expense and budget spend with the events team
- Creating POs and invoices and liaising directly with the Finance Team as required, following up unpaid invoices to ensure that all monies owing are paid
- Seeking quotes for goods and services in line with the organisation's Procurement Code, and raising purchase orders as required
- Carrying out other duties as directed by the Head of Events
Venue Management and Booking
- Venue experience with knowledge of event management, venue sales and marketing and operations
- Attending technical or production meetings and participating in Safety Advisory Group meetings as required
- Overseeing Events Team ensuring all application paperwork per event is complete and compliant with the requirements of the Event Policy
- Liaising closely with the Events Team and other Enable services to ensure that the wider events / activity programme is coordinated properly
Event Production
- Supporting the Head of Events and Production Teams with the delivery of events produced by the organisation.
- Assisting with the physical set up and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment / stores and vehicles as required
Skills and Experience:
- Experienced leader, with the ability to take on a successful and established team
- Previous experience in complex budget management
- Experience engaging directly with senior level management.
- Proven record of operational excellence with ability to manage multiple responsibilities simultaneously, demonstrating resourcefulness in resolving issues, the ability to prioritise, and a detail orientated approach.
- Self-driven, results-oriented, entrepreneurial individual, with a positive attitude
- Good organisational and time management skills
- A collaborative person, able to work with peers across other functions in the business
- Intellectually curious about the industry
- Proficient in a range of office software: Outlook, Excel, Teams
- Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
- Proactive approach and pride yourself on going the extra mile to create 5-star customer service
- Ability to work autonomously while readily collaborating with the wider events team
- This role will require schedule flexibility - including late nights, early mornings and weekend work to deliver events
Desirable requirements:
- Drivers Licence
- Proficiency with Priava, or other diary management software
- Experience with Xero, Sage or other accounting software