Administrator - Navenby - 25/27k
ALH Recruitment are looking to recruit an Administrator with excellent Customer Service skills, based close to Navenby in Lincolnshire.
This position is working alongside all internal departments to provide an exceptional customer service delivery experience to the blue-chip companies that make up their Key Accounts. To build relationships with the clients with a view to becoming the main daily point of contact.
Main duties:
- To support the key account managers through administrative duties.
- To abide by & promote health & safety, ensuring all approved policies & processes are followed.
- Exceptional communication to the client - using portals, email, and phone.
- To liaise with all departments to ensure jobs are completed within agreed timeframes.
- Ensuring this is maintained, real-time, to reflect daily interactions with the customer and taking ownership of each job monitoring it from start to finish.
- Providing weekly trackers to the client, providing management reports to line manger to enable performance to be seen.
- Attend / hold conference calls with the client's administration to discuss any issues from an operational point of view (attend off site meeting with Head of Key Accounts)
- DEBT - to ensure all is present and correct to enable quick and efficient invoicing of work completed.
- All administration.
- Any other duties as required.
If you feel you have the skills and experience to step into this exciting Key Accounts Administrator position, please apply below: