Credit Controller/Debt Recovery Permanent Based in NW London (office based) Up to £34,000 - £42,000 per annum Ref: TA24847
Tony Alan Recruitment currently has an exciting job opportunity for a Credit Controller to join a rapidly growing business in the NW London area on a permanent basis.
You will be an integral part of the financial operations team, primarily focused on proactive debt recovery to mitigate arrears.
Your duties will include:
- Assisting daily with early debt collections by contacting debtors via phone, email, and other communications methods
- Reconciling customers' loan accounts and preparing loan statements with high accuracy (Excel skills needed)
- Corresponding with debtors via telephone and email regarding queries / concerns that arise from unpaid accounts with the aim of resolving outstanding issues prior to litigation.
- Documentation gathering for any forbearance or restructure requests
- Ensuring that documents are correctly executed prior to completion of any restructure or forbearance put in place
- Using Experian, Transunion, Creditsafe, Land Registry, Zoopla to determine customer net worth and tracing their assets before recommending a course of action
- Able to read and correctly interpret financial information- P&L and Balance sheets to decide next course of action with problematic accounts
- Preparing and submitting Proof of Debt forms
- Reviewing documents drafted by external solicitors including but not limited to Particulars of Claim and Claim forms, entry of Judgment, Applications for Charging Orders, Tomlin Orders applications before they are issued to the debtors and filed with Court
- Handling queries / disputes raised following the issue of a Claim to ensure that matters are dealt with in a commercially effective and efficient manner
- Monitoring a portfolio of secured loans and unsecured loans
Key requirements:
- Minimum of three to five years of work experience in credit control, debt recovery, legal work within a credit environment or similar position
- Ideally you will have a financial services or legal background
- Good understanding of the legal complexities of loan agreement, debt security, payment plans, and interest rates
- Excellent communication and negotiations skills
- Problem solving skills
- Ability to navigate difficult conversations with borrowers
- Good written and verbal communication skills
- High attention to detail - thoroughness and accuracy
If you feel that you would be suitable for this position then please apply with your CV.
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Due to the high number of CV's we receive we are unable to respond to all applications therefore if you have not heard from us within 10 days please assume you are unsuccessful in this instance.