**General Manager
4Leisure are looking for an experienced and dynamic General Manager for one of the UKs leading, community orientated leisure operators. This Leisure Centre in the West London Area is multi-faceted site with facilities including gyms, pools, sports hall, and café.
You will be responsible for the day-to-day service delivery of the centre, actively managing the site teams as well as being accountable for our customer satisfaction whilst delivering against the P&L and driving commercial business
Key responsibilities
- Overall responsibility for delivering centre financial targets and KPIs, including customer service targets, occupancy targets, revenue targets, payroll costs and participation levels
- Drive community and commercial objectives in line with business needs
- Manage and Deliver high quality services and standards within the centre
- Ensure all safe systems at work are adhered to and general building management including maintenance and repairs
- Establish and maintain excellent relationships with key stakeholders
- Ensure the delivery of enjoyable, cost-effective, and safe activities
- Lead on preparation of annual service plans, financial plans, and statistics
- Responsible for recruitment, induction, delivering training, appraisal, development, and performance management of staff, including 1-2-1s
Salary - Up to £40,000-£50,000