Here at Whitehall, we are currently hiring for a Credit Control Manager on a Full-Time basis to join our Finance team, reporting to the Finance Manager. This is an exciting time to join a growing business which offers a wide range of benefits including working from home, private healthcare and a multitude of rewards/incentives. As a Credit Control Manager, you will play an essential role in ensuring streamlined debt recovery and process efficiencies across your team. It is essential for this role that you have a minimum of 4 years credit controller leadership experience backed up with accreditation in either CICM L3 or AAT L4 and above or both.
Who are Whitehall Resources? We are a specialist SAP, IT & Data recruitment agency based in Colchester, Essex with offices in the UK, Europe and the US. We work with some of the biggest and best-known companies in the world in their search for specialist-skilled professionals. We are multi-award winning and have been recognised as one of the largest IT staffing firms in the UK & Europe, based on 2023 turnover.
Credit Control Manager
Proven ability in successfully managing a team through change, with examples of continuous process improvements implemented to wider teams with a confident and hands on approach displaying a can-do attitude and not afraid to get stuck in.
Key Responsibilities:
- Team Leadership: Manage, supervise and support a small team, setting weekly targets and objectives to drive success.
- Process Improvement: Collaborate with acquired businesses to standardise and streamline processes constantly questioning the status quo.
- Procedure Development: Implement new procedures to improve daily workflows and alleviate pressure points.
- Resource Maximisation : Optimise staff resources and identify training needs.
- Reporting: Prepare and present reports to stakeholders.
- Collection Policies: Develop and implement consistent and effective collection strategies to maximise cash collections and reduce overall debt.
Essential Qualifications:
- Experience: Prior experience in a managerial role within credit control, with solid knowledge of standard accountancy and finance practices.
- Qualifications: A recognised accounting qualification (e.g., AAT Level 4, CICM L3) with strong analytical skills and proficiency in accounting software, Sage products an advantage
- Leadership Skills : Proven ability to manage people effectively, with in-depth knowledge of budgeting, financial forecasting, and strong reporting skills.
- Technical Proficiency: Strong understanding of business principles and a solid grasp of Microsoft applications.
Ongoing and required tasks:
- Calculate and manage Credit Risk across Global multi-currency businesses, currently UK, Europe and USA
- Credit control related tasks to include, but not limited to; chasing, calling, liaising with clients and internal staff.
- Produce monthly debtor, sales, rebate and cashflow reports for Finance Manager and Finance Director.
- Weekly and monthly updates to Finance Manger or Finance Director to include a debtors update, bad debt provisions and any foreseeable issues in the future
- Accountable for the reduction of debt provision without increasing write off/credit notes
- Cashflow Management of contracted payables vs incoming forecast for multi-currency contracts, highlighting probable negative cashflow across group and currencies and offering solutions
- Global credit management reporting of targets calculating DSO, ratios, credit risk and percentage delinquencies
- Provide Credit checks/reports for new clients when required.
- Set and adopt Credit Control parameters to keep overall debt as low as possible Such as (0-30 days, 31-60, 61-90, 90+)
- Global Credit and Collection processes reducing debtor days and streamlining processes across entities
- Conducting team appraisals, setting goals and objectives and identifying gaps for improvement
- Manage and motivate team to planned deliverables with explanation of variances and new deliverable action plans.
- Ad hoc task presented as and when by either Finance Manager or Finance Director.
Whitehall Resources is acting as an Employment Agency in relation to this vacancy.