Sales Administrator - Bury - £25k - £30k per annum plus excellent benefits
Our client is a well-established and successful food production company based in the Bury area; due to their continued success they are expanding their team and recruiting for an experienced Sales Administrator to join their team, to receive and process customer's orders, respond to customer enquiries and monitor accounts to ensure that they reach their potential, using retailer's systems to obtain data for further analysis.
Responsibilities include:
- Carry out sales administration duties on a daily basis for order receipt and processing.
- Be the initial point of contact for customers and end consumers, responding to enquiries accordingly by phone and email.
- Build relationships with new and existing customers and always provide excellent levels of customer service.
- Update and maintain all relevant systems, logs and spreadsheets.
- On-line sales monitoring of key retailers using their systems and portals in order to maximise sales and identify trends or supply problems.
- Analyse product trends, customer requirements and provide feedback and reports accordingly.
- Help to co-ordinate the sales process from order receipt to delivery.
- Display sound commercial awareness, business acumen and have an excellent understanding of systems, procedures and processes to ensure orders flow smoothly from receipt to despatch.
Skills and Experience Required:
- Previous experience in a FMCG office environment is essential. Food industry experience would be an advantage.
- Experience of retailer's systems and processes desirable
- Strong organisational skills
- Excellent numeracy skills
- Ability to work logically and systematically with excellent attention to detail
- Good communication skills, both oral and written
- Analytical and good at problem solving with the ability to prioritise workload, work under pressure and use own initiative.
- Strong IT skills including Excel, Word, Outlook, Sage Line 50
Keywords - sales, admin, sales co-ordinator, food, food industry, FMCG, Sage, Sage 50, Sage Line 50, Excel, Word, Outlook, office admin, orders, customers orders, customers, customer enquiries, office administrator, retail, retailers, receipts, dispatch, logs, spreadsheets, supply chain, end consumers, Bury, Manchester, Greater Manchester