Debt Recovery Associate - Live Debt
Thorpe Park Business Park, Leeds - negotiable up to £27K depending on experience
Mpeople Recruitment is proud to be working with one of the UK's largest growing energy suppliers of gas and electric energy efficient solutions.
Boasting excellent growth and 15 years in the market, our client has a great mix of culture and support. Situated just off the M621 and featuring excellent public transport links and free on-site parking as well as impressive shopping and restaurant amenities.
Due to ongoing growth, my client is looking to take on a Debt Recovery Associate in their Live Debt team.
THE BENEFITS:-
- Great competitive salary - up to £27K per annum depending on experience
- 22 days holidays plus Bank Holidays
- Private Medical Scheme (upon completion of probation)
- Amazing on-site facilities; break out room, well stocked kitchen, etc
- Monthly treats including team lunches and pay day sandwiches
- Pension Scheme
MAIN RESPONSIBILITIES ARE:-
This team is responsible for mitigating debt losses and reducing the impact on their credit ratings for payments with suppliers. You will be motivated, resilient and comfortable with dealing with challenging and difficult situations and customers, always looking for a positive solution and outcome.
- Not afraid to have difficult conversations
- Experienced in KPIS in a similar role
- Have experience in further escalation / action in debt collections (disconnection / legal)
- Empathy with customers, but able to efficiently deliver important information
- Experience of 3rd party companies
- Work with management to discuss write off debts, etc
YOU WILL BE / HAVE:-
- Motivated and a self-starter; autonomous in their approach to work
- Demonstrable experience in a similar role is essential
- Ability to learn and take responsibility for new duties / responsibilities
- Excellent communication skills
- High degree of accuracy and attention to detail
Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship.
Submit your CV for this role to apply straight away!
Mpeople Recruitment Ltd are an employment agency acting on behalf of our client.
Due to the high volume of applications, we receive, as much as we would like to, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.