Control Room Operator
Temporary Assignment 3-4 weeks
Full-time – Night shift
East Sussex
Only apply if you are immediately available to start work tomorrow!!
We are seeking a skilled Control Room Operator for a temporary assignment lasting 3-4 weeks. The ideal candidate will monitor and manage operations, ensuring the smooth and efficient running of systems. Responsibilities include real-time oversight, troubleshooting, and communication with the team to maintain optimal performance.
You should have relevant experience in a control room environment, strong attention to detail, and the ability to respond quickly to changing conditions. This is an excellent opportunity for someone looking to contribute to a dynamic team on a short-term basis.
A night in the life of a Control Room Operator will include:
- Handle client calls politely, addressing out-of-hours enquiries such as bookings, repairs
- Professionally communicate with staff and external parties
- Operate incident management systems and
monitor CCTV,
including activation-led systems
- Provide real-time support
to the business from the control centre
- Coordinate with emergency services to support staff and clients
- Maintain logs, incident reports, and company records
- Assist with
building concierge duties
, including light cleaning and maintenance tasks
- Report resident maintenance issues to the Repairs Team
- Ensure confidentiality,
data protection,
and professional boundaries
- Complete additional duties to support business operations and reputation
The successful candidate will have/be:
- Previous experience within a similar role preferred
- Highly organised with a
strong work ethic.
- Customer-focused and professional
- Able to perform well under pressure.
- Knowledge of confidentiality
and data protection.
- Proficient in Excel, Word, and other software.
- Strong verbal, written, and interpersonal skills.
- Flexible and reliable
What are you waiting for?! Apply now for immediate consideration!
This role is being handled by Nicole Howe, Temporaries Business Support Consultant for Pearson Whiffin Recruitment.
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.