Customer Support Representative (Temporary, Ongoing)
Location: Morden
Duration: Temporary role until April 2025, with potential for permanent placement
Pay: Starting at £13.57 per hour, increasing to £15.87 per hour after 12 weeks
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? Join our clients team as a Customer Support Representative!
Responsibilities:
- Handle inbound customer inquiries via phone, email, and live chat
- Assist customers with questions, issues, and requests
- Make outbound calls to follow up on customer cases and provide updates
- Maintain accurate records of interactions in the CRM system
Requirements:
- Previous customer service experience (phone-based preferred)
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritise effectively
- Passion for delivering outstanding service to our customers
If you think you would be a good fit for this role please apply online now with your up to date CV for immediate consideration.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.