Freightserve are looking to recruit a Warehouse Team Leader. The role is working for a niche sector privately owned Freight Forwarder based in the Heathrow area.
A leading provider of logistics and supply chain solutions, specialising in warehousing and third-party logistics (3PL) services. We pride ourselves on delivering exceptional service to our clients across various industries, mainly Aerospace & Aviation.
Job Overview: The Warehouse and 3PL Operative is responsible for supporting daily warehouse operations and third-party logistics activities. This role ensures efficient handling of goods, accurate inventory management, and timely order fulfillment, contributing to the overall success of our logistics services. This includes managing all communications related to warehousing and third party logistics, using BoxTop Software to manage customer inventory.
Key Responsibilities:
- Receiving and Unloading:
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Unload (if required) and inspect incoming shipments.
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Verify quantities and quality of goods received (notifying the team).
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Accurately record and store items in designated warehouse locations.
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Manage workload and create weekly plans and reports to manage warehouse.
- Order Fulfillment:
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Pick, pack, and prepare orders for shipment according to customer specifications.
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Ensure accurate and timely processing of orders.
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Use warehouse management systems (WMS) to update order status and inventory levels. Please note that we use a software by Box Top Technologies.
- Inventory Management:
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Conduct regular stock checks and inventory audits.
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Report any discrepancies or issues with inventory levels.
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Assist in maintaining accurate inventory records and documentation.
- Warehouse Maintenance:
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Keep the warehouse clean, organised, and safe.
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Follow health and safety guidelines and procedures.
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Operate warehouse equipment (if needed and authorised), such as forklifts and pallet jacks, safely and efficiently. This is currently not required in this facility.
- Third-Party Logistics (3PL) Support:
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Assist with coordinating and handling third-party logistics activities.
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Communicate with 3PL providers to ensure smooth operations and timely deliveries.
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Help track and report on 3PL performance and activities.
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Actively promote our services to grow our UK and Global Operations.
- Customer Service:
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Address and resolve basic customer inquiries related to orders and shipments.
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Provide excellent service to ensure customer satisfaction, through every stage.
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Manage entire warehouse operations from stock to inventory management.
- Management
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Creating processes and procedures to oversee warehouse and 3PL operations.
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Manage the P&L and drive revenue and profitability within the warehouse.
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Invoicing customers for all work and sharing monthly management reports.
- Qualifications and Key Skills:
- High school diploma or equivalent (will be advantageous).
- Previous experience in a warehouse or logistics role preferred.
- Strong leadership and organisational skills to oversea operations.
- Knowledge of warehouse operations and inventory management.
- Ability to operate warehouse equipment, such as forklifts and pallet jacks (certification is a plus). Please note that this is not required in this facility but will be considered.
- Strong attention to detail and accuracy.
- Good communication and teamwork skills.
- Basic computer skills and familiarity with warehouse management systems (WMS).
- Ability to lift and move heavy objects.
- Capability to work alone and within a team.
Hours:
- Core Hours Monday to Friday 9am - 17.30
- Rotational evening and weekend working maybe required
Please only apply if you have the necessary experience as only people with the correct experience with be considered for interview stage.