Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Vessel & Port Services Coordinator.
Be part of the movement – and play your part
About the role
Working Monday to Friday 8am – 4pm, as the Vessel & Port Services Coordinator you will plan, administrate and support all arrivals and sailings by DFDS and third-party vessels, whilst ensuring that the correct administrative procedures are carried out for each vessel, with the correct documentation as operations require.
You will be responsible for:
- Arrange and monitor all arrivals and sailings by DFDS and third-party vessels including customs clearance.
- Ensure that arrangements for ships' berthings and sailings do not cause any unnecessary delays.
- Inform and update other relevant departments of berthing, working, and sailing schedules, using verbal and written methods of communication.
- Carry out all pre-arrival and post sailing function to issue and check all documentation.
- Inform relevant internal departments of all arrivals, berthings and sailings.
- Liaise with Pilotage authorities to ensure that all pilotage requirements and standards are met
- Ensure that all suppliers' invoices are correctly received and processed for payment.
- Issue invoices and carry out all other administrative procedures correctly.
- Create and distribute statistical information for internal and external parties as required.
- Monitor ships' schedules and advise the relevant authorities and customers of any delays or changes.
- Assist department with unexpected issues that arise being Vessel & Port services
- Adhere to all relevant policies, operating procedures, and standards at all times.
About you
We are seeking a candidate with excellent communication skills, both verbal and written, who is empathetic, visionary, and inspirational to those around them. The ideal candidate will be open, honest, and able to build trust with colleagues. They should be skilled in mentoring and supporting teams, fostering growth and development, and have a positive mindset focused on solutions and support. Flexibility and adaptability to environmental changes are crucial, along with the ability to engage and build relationships with colleagues and customers. The candidate must demonstrate high levels of organisational skills, empowerment, and initiative. Effective time management, the ability to work efficiently and closely with colleagues, and the capacity to create and maintain effective working relationships are essential. Additionally, the candidate should have a good understanding of data analytics, be computer literate, and have a good standard of education, including 5 GCSEs at Grade C or above
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Be a valued member of a diverse team at DFDS and help drive change together.
While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You'll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:
- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Thrive, our award-winning Wellbeing platform.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.