A team player who is passionate about customer service, you will play a key role in supporting our HR Operation. You will enjoy communicating with employees and managers and will be happy to support across all stages of the employee lifecycle. Working within a collaborative team, and an environment that is focused on continuous improvement, you will also have the opportunity for involvement in projects and supporting the wider people and culture agenda.
Key tasks will include
- Managing HR administration e.g. contracts, changes to terms and conditions
- Facilitating the HR inbox and responding to queries
- Supporting the recruitment process, including posting adverts, managing responses and coordinating shortlisting and interviews
- Supporting the HR Business Partners with reporting, ER cases, and general administration
- Facilitating the onboarding and offboarding of staff e.g. probation periods, exit interviews
- Supporting employees through our family leave processes
- Offering guidance on HR policy and process
- Processing payroll tasks and updating various systems and trackers
- Supporting ad hoc projects and the Hachette people plan
Who we're looking for
We are ideally looking for someone with previous HR administration experience, but just as important is the ability to juggle a number of priorities, excellent teamwork and a positive 'can do' attitude.
You will be organised and able to work to deadlines and be happy to flex your day depending on priorities. Your customer focus will be evident through your ability to build relationships and adaptability in your approach.
At ease with processing payroll administration and systems management, being a dab hand at Excel would be a helpful attribute, as would previous use of HR Information Systems.
As a growing business, you will also be eager to learn, spot improvements and champion our mission and goals.
What we offer
Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:
- 33 days annual holiday including Bank Holidays
- Pension Plan and Life Assurance schemes
- Company enhanced family policy including maternity, paternity and shared parental
- Reward programme giving discounts, savings and cash back at numerous retailers
- 2 Community Days per year
- Cycle to Work scheme
- Eye care vouchers
- Generous discounts on books we publish
- Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
- Wide-ranging training library and Development Programmes
- Staff Events
- Many employee networks to join
- Free onsite parking and tea and coffee
- Hybrid working
Our commitment
Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.
If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.